Product Development 22024-02-14Entrepreneurship2024-02-14 Report a question What's wrong with this question? You cannot submit an empty report. Please add some details. 12345678910 Email Dos and Donts Advanced Business English practice 10 multiple-choice questions If you log in, you will get the results via email. Category: business-advanced 1. Joan Lloyd, of Joan Lloyd & Associates, writes that email is a medium of communication .......... for sheer convenience. unequal uncompared unparalleled undivided Category: business-advanced 2. However, she warns that it also carries many .......... and even dangers in the office environment. pitfalls pratfalls deadfalls freefalls Category: business-advanced 3. Delivering a negative message is difficult, even when it is spoken face-to-face; .......... is almost guaranteed when it's received by email. derisiveness defensiveness decisiveness discursiveness Category: business-advanced 4. What's worse, email can be printed and saved: both parties will often haul out their "documentation" to prove how the other party has .......... them. reviled decried wronged missed Category: business-advanced 5. If you receive an email that .......... you off, and your first reaction is to counterattack, don't; close it and wait 24 hours before you respond. checks fires ticks seizes Category: business-advanced 6. Because the tone and .......... are missing, it is more important to use friendly language, descriptive adjectives and carefully chosen words. reflection intention inflection retraction Category: business-advanced 7. If you don't consider how it will sound on the other end and take steps to shape the delivery so the meaning is understood, you could be doing .......... control later. courtesy communication passion damage Category: business-advanced 8. When I get a sloppy email, with poor punctuation, misspelled words or in lower case letters, it tells me the person just doesn't realize that what and how they write .......... their credibility to others. underlines denies telegraphs exaggerates Category: business-advanced 9. Email feels private, but it's anything .......... but at all public available Category: business-advanced 10. Write every email for your boss's eyes: it's a great way to keep you honest and .......... sensitive. positively politically practically probably Your score is The average score is 0% LinkedIn Facebook Twitter Restart quiz Share0