1. One of the great advantages of using the Internet is that people can .......... more quickly.

2. It's no good spending a small fortune on new IT equipment as it's more cost .......... to hire it.

3. One of the fashionable ways of saying you've been sacked is to say that your company is .......... sizing but you've still lost your job.

4. The important thing to realise is that your service is not a little island on its own because all the services in this company are .......... connected.

5. Whereas ten years ago we only dealt with customers in this country nowadays we are truly .......... with branches all over the world.

6. One of the most successful tools in your organisation is that of good .......... because everybody knows what's going on.

7. Let me just .......... what we have agreed in the agenda so far if nobody minds me going over it all again.

8. You have to realise that not all your clients can reach you online because they don't have .......... to a computer.

9. There are times when you have to force yourself to improve your performance and that's simply called self-.......... .

10. You must think big in this business and not just think short .......... but what you hope to do in ten years' time.